Hotel Can Blanc

Privacy policy

I. PRIVACY POLICY AND DATA PROTECTION

In accordance with current legislation, Hotel Can Blanc (hereinafter also, the “Website”) undertakes to adopt the necessary technical and organisational measures appropriate to the level of security corresponding to the risk of the data collected.

Legislation incorporated by this Privacy Policy
This Privacy Policy is adapted to the current Spanish and European regulations on the protection of personal data on the internet. In particular, it respects the following rules:

Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR).
Organic Law 3/2018 of 5 December on the Protection of Personal Data and the guarantee of digital rights (LOPD-GDD).
Royal Decree 1720/2007 of 21 December, approving the Regulations implementing Organic Law 15/1999 of 13 December on the Protection of Personal Data (RDLOPD).
Law 34/2002 of 11 July on Information Society Services and Electronic Commerce (LSSI-CE).

Identity of the data controller
The controller of the personal data collected at Hotel Can Blanc is: REIXACH I RIERA, S.L., with Tax Identification Number (NIF): B17581745 (hereinafter, the “Data Controller”). Its contact details are:

Address: Passatges de la Deu, sn 17800 Olot

Contact phone number: +34 972 27 60 20

Contact mail: email@canblanc.es

Register of Personal Data

In compliance with the provisions of the GDPR and the LOPD-GDD, we inform you that the personal data requested by Hotel Can Blanc through the forms provided on its pages will be included and processed in our file for the purpose of facilitating, expediting and fulfilling the commitments established between Hotel Can Blanc and the User, or to maintain the relationship established in the forms filled out by the User, or to respond to a request or enquiry.
Likewise, in accordance with the GDPR and the LOPD-GDD, unless the exception provided for in Article 30.5 of the GDPR applies, a record of processing activities is kept that specifies, according to their purposes, the processing activities carried out and the other circumstances established in the GDPR.

Principles applicable to the processing of personal data

The processing of the User’s personal data will be subject to the following principles set out in Article 5 of the GDPR and in Article 4 and subsequent articles of Organic Law 3/2018 of 5 December on the Protection of Personal Data and the guarantee of digital rights:

Lawfulness, fairness and transparency: The User’s consent will always be required after being informed in a fully transparent manner of the purposes for which personal data are collected.
Purpose limitation: Personal data will be collected for specified, explicit and legitimate purposes.

Data minimisation: The personal data collected will be only those that are strictly necessary in relation to the purposes for which they are processed.

Accuracy: Personal data must be accurate and always kept up to date.

Integrity and confidentiality: Personal data will be processed in a manner that ensures appropriate security and confidentiality.

Storage limitation: Personal data will be kept in a form which permits identification of the User only for as long as is necessary for the purposes of the processing.

Categories of personal data

The categories of data processed by Hotel Can Blanc are solely identifying data. In no case are special categories of personal data processed within the meaning of Article 9 of the GDPR.

Legal basis for the processing of personal data

The legal basis for the processing of personal data is consent. Hotel Can Blanc undertakes to obtain the User’s express and verifiable consent for the processing of their personal data for one or more specific purposes.

The User shall have the right to withdraw their consent at any time. It shall be as easy to withdraw consent as it is to grant it. As a general rule, withdrawal of consent will not condition the use of the Website.

Whenever the User is required or able to provide their data through forms in order to make enquiries, request information or for reasons related to the content of the Website, the User will be informed if the completion of any of these fields is mandatory because they are essential for the proper development of the operation carried out.

Purposes of the processing for which the personal data are intended
Personal data are collected and managed by Hotel Can Blanc in order to facilitate, expedite and fulfil the commitments established between the Website and the User, or to maintain the relationship established in the forms that the latter completes, or to respond to a request or enquiry.

Likewise, the data may be used for commercial purposes of personalisation, operation and statistics, and for activities related to the corporate purpose of Hotel Can Blanc, as well as for the extraction, storage of data and marketing studies in order to adapt the content offered to the User, and to improve the quality, operation and browsing of the Website.

At the time the personal data are obtained, the User will be informed of the specific purpose or purposes of the processing to which the personal data will be put; that is, of the use or uses to be made of the information collected.

Retention periods for personal data

Personal data will only be retained for the minimum time necessary for the purposes of the processing and, in any case, only for the following period: 18, or until the User requests their erasure.

At the time the personal data are obtained, the User will be informed of the period during which the personal data will be retained, or, when that is not possible, the criteria used to determine this period.

Recipients of personal data

The User’s personal data will not be shared with third parties.

In any case, at the time the personal data are obtained, the User will be informed of the recipients or categories of recipients of the personal data.

Personal data of minors

In accordance with Articles 8 of the GDPR and 7 of Organic Law 3/2018 of 5 December on the Protection of Personal Data and the guarantee of digital rights, only Users over 14 years of age may lawfully give their consent to the processing of their personal data by Hotel Can Blanc. If the User is under 14 years of age, the consent of their parents or guardians will be required for the processing, and this will only be considered lawful to the extent that they have authorised it.

Confidentiality and security of personal data

Hotel Can Blanc undertakes to adopt the necessary technical and organisational measures, appropriate to the level of security corresponding to the risk of the data collected, to ensure the security of personal data and to prevent the accidental or unlawful destruction, loss or alteration of personal data transmitted, stored or otherwise processed, or the unauthorised communication of or access to such data.

The Website has an SSL (Secure Socket Layer) certificate, which ensures that personal data are transmitted securely and confidentially, as the transmission of data between the server and the User, and in return, is fully encrypted.

However, since Hotel Can Blanc cannot guarantee the impregnability of the internet or the total absence of hackers or others who may fraudulently access personal data, the Data Controller undertakes to inform the User without undue delay when a breach of the security of personal data occurs that is likely to result in a high risk to the rights and freedoms of natural persons. In accordance with Article 4 of the GDPR, a personal data breach is understood to mean any breach of security leading to the accidental or unlawful destruction, loss or alteration of personal data transmitted, stored or otherwise processed, or the unauthorised disclosure of or access to such data.

Personal data will be treated as confidential by the Data Controller, who undertakes to inform and ensure by means of a legal or contractual obligation that such confidentiality is respected by its employees, partners and any person to whom the information may be made accessible.

Rights arising from the processing of personal data

The User has, over Hotel Can Blanc and may therefore exercise against the Data Controller, the following rights recognised in the GDPR and in Organic Law 3/2018 of 5 December on the Protection of Personal Data and the guarantee of digital rights:

Right of access: This is the User’s right to obtain confirmation as to whether or not Hotel Can Blanc is processing their personal data and, if so, to obtain information about their specific personal data and the processing that Hotel Can Blanc has carried out or is carrying out, as well as, inter alia, the available information on the origin of such data and the recipients of the communications made or envisaged.

Right to rectification: This is the User’s right to have their personal data amended if they prove to be inaccurate or, in view of the purposes of the processing, incomplete.

Right to erasure (“the right to be forgotten”): This is the User’s right, unless otherwise provided by current legislation, to obtain the erasure of their personal data when they are no longer necessary for the purposes for which they were collected or processed; the User has withdrawn consent and there is no other legal basis for the processing; the User objects to the processing and there is no other legitimate reason to continue; the personal data have been processed unlawfully; the personal data must be erased in compliance with a legal obligation; or the personal data have been obtained as a result of an offer of information society services directly to a child under 14 years of age. In addition to erasing the data, the Data Controller, taking into account the available technology and the cost of its implementation, must take reasonable steps to inform other controllers who are processing the personal data of the data subject’s request to erase any links to those personal data.

Right to restriction of processing: This is the User’s right to restrict the processing of their personal data. The User has the right to obtain the restriction of processing where they contest the accuracy of the personal data; the processing is unlawful; the Data Controller no longer needs the personal data but the User needs them for the establishment, exercise or defence of legal claims; and where the User has objected to processing.

Right to data portability: Where the processing is carried out by automated means, the User shall have the right to receive from the Data Controller their personal data in a structured, commonly used and machine-readable format, and to transmit those data to another controller. Where technically feasible, the Data Controller will transmit the data directly to that other controller.

Right to object: This is the User’s right to object, on grounds relating to their particular situation, at any time to the processing of their personal data, including profiling, so that Hotel Can Blanc ceases processing their data unless it demonstrates compelling legitimate grounds for the processing.

Right not to be subject to a decision based solely on automated processing, including profiling: This is the User’s right not to be subject to a decision based solely on automated processing of their personal data, including profiling, unless otherwise provided for by current legislation.

Accordingly, the User may exercise their rights by means of a written communication addressed to the Data Controller with the reference “GDPR-https://canblanc.es”, specifying:

Name, surname(s) of the User and a copy of their ID document. In cases where representation is admitted, identification of the person representing the User by the same means will also be required, as well as the document proving such representation. The photocopy of the ID document may be replaced by any other legally valid means that proves identity.
The request setting out the specific reasons for the request or the information to which access is sought.
Address for notification purposes.
Date and signature of the applicant.
Any document supporting the request made.
This request and any other attached document may be sent to the following postal address and/or email:

Postal Address: Passatges de la Deu, sn 17800 Olot

E-mail: email@canblanc.es

Links to third-party websites

The Website may include hyperlinks or links that provide access to third-party websites unrelated to Hotel Can Blanc and, therefore, not operated by Hotel Can Blanc. The owners of these websites will have their own data protection policies, and they themselves will be responsible in each case for their own files and privacy practices.

Complaints to the supervisory authority

If the User considers that there is a problem or breach of the applicable regulations in the way in which their personal data are being processed, they will have the right to effective judicial protection and to lodge a complaint with a supervisory authority, in particular in the State in which they have their habitual residence, place of work or place of the alleged infringement. In the case of Spain, the supervisory authority is the Spanish Data Protection Agency (Agencia Española de Protección de Datos): http://www.agpd.es.

II. ACCEPTANCE AND CHANGES TO THIS PRIVACY POLICY

The User must have read and agree with the conditions on the protection of personal data contained in this Privacy Policy, as well as accept the processing of their personal data so that the Data Controller can proceed with such processing in the manner, for the periods and for the purposes indicated. Use of the Website implies acceptance of its Privacy Policy.

Hotel Can Blanc reserves the right to modify its Privacy Policy, in accordance with its own criteria, or due to a legislative, jurisprudential or doctrinal change by the Spanish Data Protection Agency. Changes or updates to this Privacy Policy will not be explicitly notified to the User. The User is advised to consult this page periodically to be aware of the latest changes or updates.

This Privacy Policy was updated to adapt it to Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR), and to Organic Law 3/2018 of 5 December on the protection of personal data and the guarantee of digital rights.